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BI ships via UPS and will add shipping charges to your invoice. If you require other shipping methods or have additional shipping questions please contact Customer Service at 800-637-5061. Freight claims must be filed with the delivering carrier on merchandise damaged in transit. Claims for shortages or damages must be called into customer service (800-637-5061) within five days of receipt of goods. It is our policy to replace all damaged or shorted merchandise. Click |